GET TO KNOW ALORICA
At Alorica, we only do one thing make lives better, one interaction at a time. We’re a global leader in customer service and collections, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
JOB SUMMARY Your mission (should you choose to accept it) is to provide collections / receivables management phone support for one or more clients at our contact center facility.
In this role, you will be assisting customers with making outstanding payments for clients. You’ll be acting as a consultant to the customer, empathizing with their situation, encouraging and educating them, and offeringassistance and payment options.
A strong relationship between our clients and their customers starts with you so only the awesome need apply! KEY JOB RESPONSIBILITIES
But as Alorica employees, giving back matters just as much that’s why we’re so proud of Making Lives Better with Alorica , a non-
profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.
Simply put, we want to make lives better one interaction at a time. And to do that, we need the very best people to join us.
But please, allow us to entice you further! As an Alorica employee, you may receive :
Working at Alorica means potentially having the freedom to explore all kinds of career options from customer service, collections, training, and tech support, to management, recruiting and more.
Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed because when you’re at your best, that’s when we’re at our best.
So what do you say? Ready to take the next step?
Minimum Education and Experience :
High School Diploma or GED certificate or equivalent in relevant work experience
Knowledge, Skills and Abilities :
Proficient personal computer skills including Microsoft Office.
Excellent interpersonal, written, and oral communication skills
Ability to prioritize and organize work in a multitasked environment.
Ability to adapt to a flexible schedule.
Ability to maintain the highest level of confidentiality.